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Cancelling AOL is Hard
categories: Crazy, Geeky

There’s a prominent practice whereby companies make the process of cancelling a service so egregiously difficult, some people will just give up and keep their subscription. That’s why companies hire retention agents. Listen in as Vincent Ferrari tries to cancel his AOL dial-up account. Any of you readers who use AOL have my sympathy, for yours is a fate worse than death.

4 Littlegrey Comments:

4 Avatar
 
October 5th, 2007 at 2:54 pm chewbaka says:

I've waded through this hell before. Even after you take it off your card you really need to check because they won't cancel your subscription simply by asking.

I had it canceled in I got charged for another month, 3 months after I had canceled it. Argued for another month until I got my money back.

3
July 2nd, 2006 at 6:49 pm Ruben says:

My God!!!! Shoot the mother F**Ker...I'm so glad that dick john was fired....at least there is some kind of justice...oh and thank Vinvect for sharing this to the world...you rock!!!

2
June 22nd, 2006 at 3:41 am Administrator says:

Oh it's genuine. AOL apologized and fired the agent, which you can read about here- http://insignificantthoughts.com/2006/06/20/aol-apologizes-officially/

The guy was also on the Today show.

1
June 21st, 2006 at 10:42 am Ortchel says:

That was AMAZING. I can only pray it's genuine.

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